GTCs (general terms and conditions)

The website www.dr-laser.ch and the medical consultations via video or telephone that can be booked via this website are a service offered by the practice “Hormone Consultation and Therapy,” Dr. Regine Laser (hereinafter referred to as “the Practice”). These Terms and Conditions govern the relationship between the patients and the Practice. Unless otherwise stipulated, the provisions regarding simple agency apply (Art. 394 et seq. of the Swiss Code of Obligations).

Upon confirmation of your appointment booking, a treatment contract is established between us. The medical treatment and legal aspects are then governed by the same procedures as in a traditional doctor’s office.

You agree to have an annual gynecological examination at a practice of your choice, as well as an annual breast examination (ultrasound or mammogram), in addition to our online consultation while undergoing hormone therapy.

You are obligated to provide me with truthful information regarding your personal details and medical history. I cannot be held liable for any damages resulting from incomplete or missing information.

Please inform me immediately of any changes to your address or contact information.

Terms of payment

The services associated with your appointment will be covered by the amount charged to your credit card. You acknowledge that these are self-pay services and that reimbursement by your health insurance is not possible.

In case of cancellation, the amount will be refunded to your credit card.

Appointment cancellations

Appointment cancellations must be made at least 24 hours before the booked appointment via your OneDoc account and will also be confirmed from there.

Communication

By communicating with the practice via email, you consent to the transmission of medical information via email.

By accepting the Terms and Conditions, you authorize the practice to request access to your medical records and to send medical results to your follow-up physician.

Medical confidentiality

Inquiries are transmitted using current electronic encryption methods. They are treated confidentially and are subject to medical confidentiality. For technical reasons, you may sometimes receive a reply via an unencrypted email. I cannot guarantee the confidentiality of this transmission.