GTCs (general terms and conditions)

The website www.dr-laser.ch and the medical consultations that can be booked via this website by video or telephone are a service operated by Dr. Laser Health AG. These GTC govern the relationship between the patients and Dr. Laser Health AG. Insofar as the terms and conditions do not contain any deviating regulations, the regulations on the simple contract (Art. 394ff. OR) apply.

With the confirmation of your booking for an appointment, a treatment contract is concluded between us. For the medical treatment and the legal situation, everything then applies as in a real medical practice.

On your part, you are obliged to provide me with truthful information about your personal data, your insurance data and your medical history. If information is missing, I or Dr. Laser Health AG cannot be held liable for the damage.

Please inform me immediately of any changes of address or insurance details as well as any changes to your contact details.

Terms of payment

The services associated with the appointment are covered by the amount charged to the credit card.
The amount will be charged back to the credit card in the event of cancelations.

Appointment cancellations

Appointment cancellations must be made at least 24 hours before the booked appointment via your Medicosearch account and will also be confirmed from there.

Medical confidentiality

Enquiries are transmitted in encrypted form using the current electronic possibilities. They are treated confidentially and are subject to medical secrecy.